Frequently Asked Questions
Quick answers to the questions our London patients ask most often.
Common Questions
What are the different payment methods available?
We accept cash, debit, all major credit cards, and direct billing to most insurance providers. We also accept the Canadian Dental Care Plan (CDCP) for eligible patients.
Do you accept insurance?
Yes, we accept all credible insurance companies. We'll verify your coverage before your appointment so there are no surprises.
Do you offer same-day emergency dentistry?
Yes, we have limited same-day emergency spots, and availability varies day to day. Please call (519) 451-4490 first so the team can guide you and prepare for the visit.
What infection control measures does the clinic follow?
We follow current public-health guidance, including thorough infection control and clear arrival procedures.
Do you offer direct billing?
Yes — we offer direct billing to most insurance providers. Bring your card to your appointment and we'll handle the rest.
Is your clinic open on Saturdays?
Yes. We do offer Saturday appointments. Saturday hours are 9:00 AM to 3:00 PM.
Do you offer evening appointments?
Yes — evening appointments are available on Monday and Wednesday until 8:00 PM.
Where are you located?
We're at 613 Hamilton Road, London, ON N5Z 1S8 — on the corner of Hamilton Road and Hydro Street in East London.
Do you treat children?
Yes. Our team welcomes children of all ages — see our children's dentistry page for more details.
Do you offer Invisalign?
Yes. Dr. Edward Pham provides Invisalign at our London clinic. Book a consultation to find out whether Invisalign may suit you.
Dental Associations
Dental organizations and regulators relevant to Fairmont Dental Centre.
Didn't see your question?
Call us at (519) 451-4490 or use our contact form — we'll answer quickly.
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